CFM Relevant Questions - CFM Examinations Actual Questions

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IFMA CFM Exam Syllabus Topics:

Topic	Details
Topic 1	Sustainability: This section evaluates the skills of the target audience in managing sustainability initiatives. It covers energy management, water management, materials and consumables management, waste management, and workplace site management to promote environmentally responsible practices within facilities.
Topic 2	Project Management: This section focuses on the planning and design phases of projects. It includes execution and delivery processes along with evaluation techniques to ensure successful project outcomes within facility management contexts.
Topic 3	Real Estate: This domain assesses the skills of the target audience in developing real estate strategies. It covers real estate assessment, acquisition, disposal processes, asset management, space management, major projects, and new construction to optimize facility use.
Topic 4	Performance and Quality: This section evaluates the skills of the target audience in quality management and performance management. It emphasizes the importance of maintaining high standards in facility operations to ensure efficiency and effectiveness.
Topic 5	Leadership and Strategy: This domain focuses on the competencies of Facility Managers in strategic planning and alignment with organizational demands. It covers policies, procedures, compliance issues, individual and team management, leadership qualities, relationship management, change management, corporate social responsibility, and understanding external factors affecting facility management.

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Quiz IFMA - CFM –Latest Relevant Questions

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IFMA Certified Facility Manager Sample Questions (Q23-Q28):

NEW QUESTION # 23
What is the first step to successful outsourcing?

A. Negotiating terms.
B. Planning the initiatives.
C. Analyzing cost/performance.
D. Selecting providers.

Answer: C

Explanation:
Analyzing cost and performanceis thefoundation of outsourcing successas it:
* Defines the scope of services required.
* Identifies efficiency gaps in current operations.
* Ensures financial feasibility and aligns expectations.
Without proper analysis,negotiation (A), planning (B), and provider selection (C)could lead tounrealistic contracts, cost overruns, or service failures.

NEW QUESTION # 24
An organization is considering relocating from leased building #1 into leased building #2. Leased building #1 is 55,000 sq. ft. costing $1,100,000 annually. Leased building #2 is 50,000 sq. ft. costing $1,100,000 annually.
Building #1 can house 500 people and building #2 can house 580 people. The company's benchmark is
$2,000.00 per person per year for leased space. What is the MOST important reason to know what the company's benchmarks are?

A. It structures your recommendations in a method your managers require.
B. It provides a quantitative measure to support your recommendations and decisions.
C. It allows other organizations to measure against your results.
D. It simplifies the budgeting process.

Answer: B

Explanation:
Knowing company benchmarks provides a quantitative measure (C)that supports informed decision- making in real estate and facility planning.
* Benchmarking allows for comparisons of space efficiency and cost-effectiveness.
* Why not other options?
* (A) External comparisonsare secondary to internal decision-making.
* (B) Structuring recommendationsis beneficial but not the primary reason.
* (D) While benchmarks aid budgeting, they primarily validate decisions.

NEW QUESTION # 25
In an indoor office environment, what is the MOST common complaint received by the facilities department?

A. Heating and cooling
B. Indoor air quality
C. Janitorial issues
D. Ergonomics issues

Answer: A

Explanation:
Themost common facility-related complaint in an office environment is heating and cooling (B)due to personal temperature preferences and HVAC inconsistencies.
* Temperature-related issues impact comfort, productivity, and energy efficiency.
* Why not other options?
* (A) Indoor air quality is important but is not the most frequent complaint.
* (C) Janitorial complaints occur but do not rank as high as heating/coolingissues.
* (D) Ergonomic concerns exist but are less common than temperature complaints.

NEW QUESTION # 26
What approach should be taken to accommodate sustainability and customer concerns about installing flow restrictors?

A. Install the flow restrictors and remove them without informing the WPM.
B. Take no action. The WPM is guided by company sustainability initiatives and this program needs to be implemented.
C. Offer to place out the flow restrictors in a few designated restrooms to provide customer feedback on their performance. Agree to review and meet later with the WPM.
D. Refuse to install the flow restrictors.

Answer: C

Explanation:
TheIFMA Sustainability and Environmental Stewardship competencyhighlights the importance ofpilot testing sustainability initiatives to ensure operational effectiveness.
* Option B (Correct):Testing restrictors in select restrooms allows for user feedback and potential adjustments.
* Option A (Implementing without review)may lead tonegative customer experiences.
* Option C (Installing and removing without informing the WPM)is unethical andviolates internal governance.
* Option D (Refusing installation outright)conflicts withsustainability initiatives.
Pilot programsbalance sustainability goals with user experience.

NEW QUESTION # 27
Which task should occur during the first phase of sustainable plan development?

A. Review preliminary business cases
B. Define what criteria will be used to consider and evaluate ideas
C. Develop cash flow
D. Assign members to assist with developing a business case

Answer: B

Explanation:
Thefirst phase of sustainable plan developmentfocuses on defining the foundation for evaluating sustainability initiatives. Thecorrect answer is defining criteria for considering and evaluating ideas because:
* Establishingclear evaluation criteriaensures that sustainability initiatives align with organizational goals and are feasible for implementation.
* This step occursbeforeassigning team members, reviewing business cases, or developing financial projections.
* Why the other options are incorrect:
* (A) Assigning team membershappens after defining the scope and evaluation parameters.
* (B) Reviewing business casesis done once sustainability initiatives have been identified and screened using the evaluation criteria.
* (D) Developing cash flowis part of the financial assessment phase, which follows after ideas are evaluated.

NEW QUESTION # 28
......

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CFM Relevant Questions - CFM Examinations Actual Questions

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